Terms of Service

Protégé Sales & Marketing

Effective Date: October 14, 2026

Website: https://protege-marketing.com
Email: [email protected]

1. Acceptance of Terms

Welcome to Protégé Sales & Marketing. By accessing or using our website, submitting information through our online forms, or purchasing our services, you agree to these Terms of Service.

If you do not agree with these terms, please discontinue use of our website and services.

2. Our Services

Protégé Sales & Marketing provides marketing, advertising, and business development services, which may include:

Website design, development, and maintenance

Search engine optimization (SEO)

Google Business Profile management

Online reputation management and review automation

Digital advertising and lead generation

Social media marketing and content creation

Video production and promotional content

Print advertising and community advertising

Marketing consulting and related services

Specific services, deliverables, pricing, and timelines may be outlined in separate proposals, invoices, or service agreements.

3. No Guarantee of Results

Protégé Sales & Marketing strives to deliver effective marketing solutions. However, marketing results depend on factors outside our control, including market conditions, competition, search engine algorithms, consumer behavior, and advertising platform policies.

We do not guarantee specific search engine rankings, lead volumes, website traffic, sales, revenue, or business growth.

Any estimates, projections, or examples of potential results are for informational purposes and do not constitute guarantees.

4. Client Responsibilities

Clients agree to provide accurate and timely information necessary to perform the requested services.

Clients are responsible for ensuring that materials, images, trademarks, business information, and other content provided to Protégé Sales & Marketing are accurate, lawful, and authorized for use.

Clients must also provide necessary access to websites, business profiles, advertising accounts, and other platforms when required to perform contracted services.

Delays in providing necessary information or access may affect project timelines.

5. Payments and Billing

Fees for services will be communicated through proposals, invoices, subscriptions, or separate written agreements.

Unless otherwise agreed in writing:

Payments are due according to the terms stated on the applicable invoice or agreement.

Recurring services may be billed monthly or according to the agreed billing schedule.

Failure to make timely payments may result in suspension or termination of services after reasonable notice.

Fees for completed services are generally nonrefundable, except as required by law or otherwise agreed in writing.

Advertising expenditures, third-party subscriptions, hosting fees, and other outside expenses may be billed separately.

Any additional work outside the agreed scope may require additional fees and client approval.

6. Website Design and Ownership

Ownership of websites, designs, graphics, written content, and other materials created by Protégé Sales & Marketing will be determined by the applicable service agreement.

Unless otherwise agreed in writing, clients receive the agreed rights to final deliverables upon full payment of all associated fees.

Protégé Sales & Marketing retains ownership of its preexisting templates, proprietary processes, software configurations, internal tools, and other intellectual property.

Third-party platforms, plugins, fonts, software, and licensed materials remain subject to their respective licensing agreements.

Website hosting, domain registration, maintenance, and platform subscriptions may require separate ongoing payments.

7. Third-Party Platforms

Our services may involve third-party providers, including Google, Meta, website hosting services, advertising platforms, payment processors, and marketing automation software.

Protégé Sales & Marketing does not control these providers and is not responsible for their independent policies, outages, account suspensions, pricing changes, or service modifications.

Clients agree to comply with applicable third-party terms and policies.

8. Communications and SMS Messaging

By submitting a contact form, requesting information, or communicating with Protégé Sales & Marketing, you authorize us to respond to your inquiry using the contact information you provide.

If you separately consent to receive SMS messages, we may send messages related to your inquiries, appointments, services, or other communications covered by that consent.

Message frequency may vary. Message and data rates may apply.

You may reply STOP to opt out of text messages or HELP for assistance, where supported.

Consent to receive marketing text messages is not a condition of purchasing services.

We do not sell SMS consent information to third parties for their independent marketing purposes.

9. Privacy and Information Collection

We may collect information voluntarily submitted through our website, including names, email addresses, phone numbers, business information, and other details necessary to respond to inquiries or provide services.

Our collection, use, storage, and disclosure of personal information are further described in our Privacy Policy.

By using our website, you acknowledge that information may be processed in accordance with that policy.

10. Intellectual Property

All original website content, branding, graphics, text, logos, and other materials owned by Protégé Sales & Marketing are protected by applicable intellectual property laws.

Visitors may not reproduce, distribute, modify, or commercially exploit our proprietary materials without prior written permission, except as permitted by law.

11. Acceptable Website Use

Visitors agree not to use our website for unlawful, fraudulent, abusive, or harmful purposes.

Prohibited activities include attempting unauthorized access, distributing malicious software, interfering with website functionality, or using automated systems in ways that disrupt our services.

We reserve the right to restrict access when necessary to protect our website, customers, or business operations.

12. Service Changes and Termination

Service arrangements may be modified or terminated according to the terms of the applicable client agreement.

Clients wishing to cancel recurring services should contact [email protected] and follow any cancellation procedures established in their service agreement.

Outstanding balances for services already performed remain payable according to the applicable agreement.

Termination may affect access to hosting, subscriptions, marketing software, or other services maintained by Protégé Sales & Marketing.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and its informational content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not warrant that our website will operate without interruption, errors, or security vulnerabilities.

Any warranties concerning paid services will be governed by the applicable written service agreement and applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Protégé Sales & Marketing shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of our website or services, including lost profits, lost business opportunities, or lost data.

For claims arising from paid services, our aggregate liability shall not exceed the amount paid by the client for the specific service giving rise to the claim during the three months preceding the event giving rise to liability, except where prohibited by law or otherwise provided in a separate written agreement.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

15. Indemnification

To the extent permitted by law, users and clients agree to indemnify and hold harmless Protégé Sales & Marketing from third-party claims, damages, liabilities, and reasonable expenses arising from their unlawful use of our website, violation of these Terms, or materials they provide that infringe the rights of others.

This provision does not apply to the extent a claim results from our own unlawful conduct.

16. Governing Law

These Terms of Service shall be governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes shall be resolved in accordance with applicable law and any enforceable dispute-resolution provisions contained in a separate written agreement.

17. Changes to These Terms

Protégé Sales & Marketing reserves the right to update or modify these Terms of Service periodically.

Updated terms will be posted on this website with a revised effective date.

Continued use of our website after updated terms become effective constitutes acceptance of those changes to the extent permitted by law. Material changes to existing paid service agreements will be handled according to those agreements and applicable law.

18. Contact Information

For questions regarding these Terms of Service, please contact:

Protégé Sales & Marketing
Shelbyville, Illinois
Website: https://protege-marketing.com
Email: [email protected]

© 2026 Protégé Sales & Marketing. All Rights Reserved.